Terms and Conditions of Use

Welcome to Alta Clan!

These Terms and Conditions (“Terms”) govern your use of the Alta Clan community platform (“Service”) provided by The Alta Brand (“Company”), a registered entity in Lagos, Nigeria. By accessing or using altaclan.com, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1. The Alta Clan Service

1.1 Service Overview

Alta Clan is a social platform where users (“Altas”) can register, communicate, share media, participate in forums, shop for digital and physical items, sign up for online courses, join groups, rise in ranks through challenges, collect achievement badges, subscribe to membership plans, and invite other members.

1.2 Content and Features

  • Update Posts, Comments, and Messages: Share updates, comment on others’ posts, and send direct messages.
  • Media Uploads: Set profile pictures and upload other media files.
  • Shopping: Purchase digital and physical items.
  • Online Courses: Enroll in and complete online courses.
  • Groups and Challenges: Join groups, complete challenges, and earn badges.
  • Membership Plans: Choose between free or paid membership plans.
  • Invitations: Invite other users to join Alta Clan.

2. User Commitments

2.1 Who Can Use Alta Clan

To maintain a safe and inclusive community, you must meet the following requirements:

  • Be at least 13 years old.
  • Not be prohibited from using the Service under applicable laws.
  • Not have a previously disabled account due to violations of these Terms or our policies.
  • Not be a convicted sex offender.

2.2 Account Information

You must provide accurate and up-to-date information during registration and maintain the security of your account credentials.

2.3 User Conduct

You agree not to:

  • Impersonate others or provide false information.
  • Engage in unlawful, fraudulent, or misleading activities.
  • Violate these Terms, our Community Guidelines, or other applicable policies.
  • Interfere with the operation of the Service or access it in unauthorized ways.
  • Post private or confidential information without permission.
  • Infringe upon others’ intellectual property rights.

3. Content and Intellectual Property

3.1 Your Content

You retain ownership of the content you post on Alta Clan. By sharing content, you grant us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, and display your content in connection with the Service.

3.2 Our Content

All content provided by Alta Clan, including but not limited to text, graphics, logos, and software, is the property of The Alta Brand or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4. Payment and Refunds

4.1 Membership Subscriptions

Paid membership subscriptions are non-refundable. By subscribing, you agree to the pricing and payment terms presented to you at the time of purchase.

4.2 Purchases of Goods and Services

Refunds for goods and services are only provided if explicitly stated on the specific item, product, or service page.

5. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and share your information. You must agree to the Privacy Policy to use Alta Clan.

6. Termination

We reserve the right to remove content or terminate your account if you violate these Terms or our policies. You can request to delete your account, and we will process your request within a reasonable time frame.

7. Disclaimers and Limitations of Liability

7.1 “As Is” Service

Alta Clan is provided “as is” without warranties of any kind, either express or implied. We do not guarantee that the Service will be secure, error-free, or available at all times.

7.2 Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

8. Dispute Resolution

8.1 Arbitration

Any disputes arising out of or related to these Terms or Alta Clan will be resolved through binding arbitration on an individual basis. You waive the right to participate in class action lawsuits or class-wide arbitration.

8.2 Governing Law

These Terms are governed by the laws of Nigeria. Any legal actions or proceedings related to these Terms will be brought exclusively in the courts located in Lagos, Nigeria.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of the Service after the changes take effect constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at support@thealtabrand.com.

Effective Date: May 24, 2024